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Business Analyst

Business Analyst

ALPHATECH SOFTWARE SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia
12 hours ago
Job description

Key Responsibilities :

  • Collaborate with stakeholders to understand business objectives, processes, and challenges.
  • Conduct in-depth analysis of current workflows, systems, and processes to identify opportunities for improvement.
  • Gather, analyze, and document clear business requirements, functional specifications, and user stories.
  • Develop and maintain comprehensive documentation including Business Requirements Documents (BRDs), use cases, process maps, and flowcharts.
  • Perform data analysis (qualitative and quantitative) to support insights, decision-making, and solution recommendations.
  • Work closely with software development teams to ensure requirements are accurately translated into technical specifications.
  • Act as a liaison between business users and technical teams to ensure alignment throughout the project lifecycle.
  • Support and coordinate User Acceptance Testing (UAT) and assist in user training when required.
  • Provide post-implementation support and ensure solutions continue to meet evolving business goals.
  • Stay current on industry best practices, trends, and tools in business analysis and digital transformation.

Requirements :

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 1–2 years of proven experience as a Business Analyst or in a similar role.
  • Strong analytical thinking and problem-solving skills with the ability to grasp complex systems and business models.
  • Proficient in business analysis techniques such as requirement elicitation, process modeling, and data interpretation.
  • Experience with tools like Microsoft Visio, Lucidchart, or equivalent diagramming / visualization software.
  • Excellent verbal and written communication skills; able to engage effectively with stakeholders at all levels.
  • Highly organized with keen attention to detail and a commitment to producing accurate, thorough documentation.
  • Capable of working independently and collaboratively across departments, managing multiple tasks and timelines.
  • Familiarity with Agile methodologies and working experience in Agile environments is a plus.
  • Solid understanding of the software development lifecycle (SDLC) and IT system architectures.
  • Professional certifications such as CBAP, PMI-PBA, or other business analysis credentials are advantageous but not required.
  • Benefits :

  • 13th Annual Wages + Yearly Increment + Promotion
  • Annual Leave / Medical Leave
  • Electronic claims + Transportations Claims
  • Say "NO" to office politic, a young company with more opportunity
  • Job Type : Full-time

    Pay : RM4, RM7,000.00 per month

    Benefits :

  • Flexible schedule
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work Location : In person

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    Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia

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