Lead Counsel

respond.ioGeorge Town, Penang, Malaysia

9 hours ago

Job description

Lead Counsel – Respond.io

Location : Malaysia or Remote

Experience : 5 to 8 years in commercial or technology law

Respond.io is hiring our first in‑house lawyer. You will create the legal foundation that supports our next phase of scale and work directly with the executive team across commercial, privacy, and company‑level projects.

What You Will Do

Commercial (Primary)

Lead negotiations for customer, partner, reseller, vendor, and procurement contracts
Shape our negotiation posture and create systems that improve deal velocity
Build templates, fallback positions, and contracting playbooks
Enable non‑lawyers with clear tools and guidance

Legal Infrastructure and Governance

Modernize key internal policies across security, privacy, product, and operations

Establish scalable legal workflows for international growth

Strengthen legal hygiene and documentation standards

Identify gaps and design simple, repeatable systems

Privacy and Data Protection

Maintain core GDPR‑aligned operations (DPAs, DPIAs, LIAs, sub‑processor updates)

Translate regulatory requirements into practical, defensible decisions

Approach privacy as a design and judgment discipline, not box‑ticking

Embed privacy‑aware practices across Product, Engineering, and Customer Operations

Coordinate with external counsel for high‑complexity matters

Company‑Level Projects

Work directly with the executive team on high‑impact projects that define how we scale

Support cross‑company initiatives that shape how we operate

Coordinate with external advisors across compliance, tax, and corporate matters

Who You Are

Experience

5 to 8 years in commercial or technology law

Strong grounding in SaaS contracting and negotiation

Working knowledge of GDPR and data protection

Experience collaborating with GTM, Product, Security, and Finance teams

Mindset

Business‑first judgment with a practical approach to risk

Comfortable operating in ambiguity and designing clarity where none exists

Enjoys building systems from scratch

Clear communicator who simplifies complex issues

Operates with high ownership in a fast‑moving environment

Why This Role Is Unique

Build the legal function from zero for a fast‑scaling SaaS company

Work directly with the executive team on meaningful, high‑impact initiatives

Shape commercial posture, privacy operations, and governance as we expand

Clear growth runway into a future leadership role when the function scales

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries : IT Services and IT Consulting, Software Development, and IT System Custom Software Development

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Counsel • George Town, Penang, Malaysia

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