Waiter / Waitress

Overview

WAITER / WAITRESS Mandarin Oriental, Kuala Lumpur is looking for a Waiter / Waitress to join our Food & Beverage team. About The Job

Based at the Mandarin Oriental, Kuala Lumpur / within the Food & Beverage Department in Kuala Lumpur, the Waiter / Waitress responsibilities include greeting and serving our guests, providing detailed information on menus, and multi-tasking various front-of-the-house duties in a fast-paced environment. The Waiter / Waitress reports to the Restaurant Manager / Assistant Restaurant Manager. As Waiter / Waitress, you will be responsible for the following duties :

Ensure that the standards of Food and Beverage service are maintained Anticipate guest needs, as to where guests will never have to ask for anything Report deficiencies or breakage of operational equipment to the Assistant Managers Increase the average food and beverage check and promote sales Monitor and supervise small VIP functions not handled by the Banquet Department Ensure that the orders are delivered at the proper temperature As Waiter / Waitress, We Expect From You

Diploma / Certificate in Hotel Management or Business Administration preferred. Good communication skills whether verbal, written or non-verbal. Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. EPF (Employees Provident Fund) contributions (higher than the norm) SOCSO (Social Security Organisation) & EIS (Employment Insurance System) Public holiday entitlement based on Malaysian calendar Exceptional rest area & colleagues engagement activities. Seniority level

Entry level Employment type

Full-time Job function

Management and Manufacturing Industries

Hospitality

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