Deputy Team Lead (VP), AFC Ops (OB & Centralisation)

Deputy Team Lead (VP), AFC Ops (OB & Centralisation)

UOB KL Eco City, Federal Territory of Kuala Lumpur, Malaysia

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.

About the department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition.

Job Description

This role requires the incumbent to manage and oversee KYC and CDD requirements in customer’s onboarding and periodic reviews with a key focus on ensuring compliance on regulatory requirements, to address AML / CFT & Sanctions concerns. Customer segments within Group Wholesale Banking includes customers that are classified as non-individuals.

Responsibilities :

• Support the Team Manager in undertaking joint ownership, accountability, and execution in overall AML CDD strategic program for the customer segments within Group Wholesale Banking
• Consistently review & work with key stakeholders to enhance work processes to achieve operations efficiency while ensuring consistent interpretation and implementation of Group Compliance AML / CFT policies and framework
• Revise and update local SOP and workflow processes for operational efficiency and effectiveness
• Conduct AFC related trainings to the team
• Escalate and highlight potential concerns / risks and proactively share best risk management practices
• Ensure agreed SLAs supported by the teams are met
• Responsible for checking and signing off complex and high risk customers due diligence profiles for all jurisdictions
• Work with Group AFC Ops function to manage queries during External / Internal Audit, Group Compliance and Regulatory Audit for favorable review outcomes
• Support and work with the KYC teams performing CDD fulfillment to meet with Bank and Regulatory requirements pertaining towards customer’s life cycle with the Bank.
• Focus on procedures and processes to enable the KYC teams to achieve monthly satisfactory score for Key Operational Risk Indicator (KORI) metrics
• Provide oversight and steer to ensure alignment of bank’s management responsibility and principles for effective risk and controls and connectivity across the teams and with Group AFC Ops
• Support Group AFC Ops in FACTCA and CRS reporting matters

Requirements :

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications.

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