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Solutions Architect

Solutions Architect

ZycusKota Bharu, Malaysia
1 day ago
Job description

Overview Join to apply for the

Solutions Architect

role at

Zycus

Zycus is looking for

Solution Architects

for our

Customer Value Management (CVM)

team who will bring together

solution architecture expertise with customer success and value delivery . The role is ideal for seasoned

Solution Architects in Procurement (S2P / P2P)

who want to leverage their

design, consulting, and advisory experience

to drive measurable business outcomes for customers

post-implementation .

As a CVM, you will use your

deep expertise in Source-to-Pay, Procure-to-Pay, Procurement Transformation, and CLM

to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a

strategic advisor

to clients—providing

thought leadership, best practices, and governance —while influencing solution adoption, scalability, and integration with broader business objectives.

Role & Responsibilities Customer Value & Advisory

Partner with senior stakeholders (CPOs, CFOs, CIOs) to align procurement technology adoption with business objectives and KPIs.

Define

customer value roadmaps

and ensure measurable ROI realization from procurement suites.

Conduct

value workshops, process benchmarking, and maturity assessments .

Advise on

best practices

across S2P / P2P / CLM processes and procurement transformation.

Solution Expertise & Architecture

Leverage Solution Architect background to guide customers on system capabilities, scalability, and optimization.

Identify gaps in adoption and recommend configuration / enhancement strategies.

Partner with product and engineering teams to influence roadmap based on customer needs.

Ensure seamless integration of procurement solutions with ERP / financial systems.

Customer Success & Retention

Own overall

customer health, adoption, and value delivery

for key accounts.

Drive

expansion opportunities

(cross-sell, up-sell) by linking solution capabilities to business priorities.

Act as the

voice of the customer

within the organization to ensure continuous improvement and innovation.

Develop executive-level reports and deliverables showcasing achieved value.

Required Skills

10–15 years of experience

in Procurement / S2P / P2P domain with at least 5+ years as a

Solution Architect

or Senior Consultant.

Proven expertise in

Cloud Procurement Suites

(Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, etc.).

Strong background in

procurement solution design, configuration oversight, and architecture .

Deep understanding of

procurement transformation, supplier management, CLM, spend analysis, and digitalization .

Exceptional

client engagement and stakeholder management skills

with the ability to influence C-level executives.

Ability to

translate technical solutions into business outcomes

and quantify value delivered.

Experience in

change management, process re-engineering, and maturity assessments .

Excellent presentation and communication skills, with the ability to drive executive conversations.

Preferred Qualifications

Certifications in leading procurement suites (Ariba, Coupa, Ivalua, Zycus, GEP SMART, etc.).

Prior experience in

Customer Success, Value Management, or Advisory roles .

Exposure to

global procurement transformation programs .

Why You Should Join Zycus

Cloud Product Company :

We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

A Market Leader :

Zycus is recognized by Gartner as a Leader in Procurement Software Suites.

Move between Roles :

We allow our employees to shift careers and move to different roles and functions within the organization.

Global Exposure :

You get to work with global customers.

Create an Impact :

Zycus provides an environment to create impact on the product and transform ideas into reality.

About US

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite.

Zycus powers its S2P software with the Merlin AI Suite, which takes on tactical tasks and empowers procurement and AP officers to focus on strategic projects; it offers data-driven actionable insights and a conversational AI for end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, with a user-friendly interface that supports high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

#J-18808-Ljbffr

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Solution Architect • Kota Bharu, Malaysia

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