Sales Team Lead

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Rapid flashing lights, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions

Job Description

Lead the sales operations within an assigned region, ensuring alignment with company goals. Drive revenue growth, increase market share, and improve profit margins through strong leadership and customer-focused strategies. Lead a team of sales representatives, set clear targets, and provide coaching to ensure team success. Build and maintain long-term relationships with key customers to secure repeat business and explore upselling opportunities. Analyze market trends and competitor activity to identify growth opportunities. Work closely with marketing, product, and support teams to deliver complete solutions to customers. Handle sales forecasting, budgeting, and reporting to support informed business decisions. Represent the company at industry events to promote brand awareness and gather market insights.

Key Responsibilities

• Take full ownership of achieving personal and team sales targets, including revenue growth and margin improvement objectives.
• Cultivate a collaborative, dedicated culture within the team, encouraging partnership, accountability, and continuous performance improvement.
• Implement strategic sales and marketing activities to meet or exceed goals across assigned territories and product / service segments.
• Maintain a consistent level of customer engagement through regular visits, meeting or surpassing the minimum required customer interactions each month.
• Ensure all customer inquiries are addressed within two working days, providing timely and effective communication.
• Participate in weekly alignment meetings with the Sales Manager or Segment Leader to review performance metrics, sales reports, and forward-looking call plans.
• Submit comprehensive monthly updates to the Department Manager covering market intelligence, competitor analysis, emerging business opportunities, and customer feedback.
• Lead and handle business development initiatives across assigned regions in Malaysia, from opportunity identification to closure.
• Achieve assigned annual sales targets and product-specific quotas.
• Lead and support a team of sales representatives or product specialists, providing regular mentoring, performance evaluations, and professional development support.
• Leverage CRM systems (e.g., Salesforce) for pipeline management, lead tracking, and customer insights.
• Use data analytics to drive decision-making and identify areas for improvement.
• Ensure alignment of team members with company goals while monitoring and supporting the achievement of individual sales targets.
• Facilitate the onboarding and training of new sales staff to ensure deep understanding of products, systems, customer engagement strategies, and internal processes.

Other Responsibilities

Qualifications & Skills