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Telecommunication Support Executive (Mandarin Speaker)

Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, Selangor, Malaysia

17 days ago

Job description

Requirements

Freshgraduate welcome (SPM / Diploma / Degree).
Computer literacy.
Can speak fluent in English and Mandarin.
Willing to work in Rotational Shift 24 / 7.
Experience in customer service is a plus but not always required.

Responsibilities

Customer Communication : Handle inbound and outbound calls, emails, or chat inquiries related to onboarding.

Account Management Assistance : Help customers verify their identity and submit necessary documentation.

Issue Resolution : Troubleshoot and resolve basic technical issues during onboarding.

Benefits

Provided training.

Annual leave & medical leave

EPF & SOSCO

Provided allowance

5 working days

Additional Benefits

Training Provided

EPF / SOCSO / PCB

Allowance Provided

Skills

Technical knowledge Excellent communication skills Multi-tasking Customer Service

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Executive Mandarin • Petaling Jaya, Selangor, Malaysia