Requirements
- Freshgraduate welcome (SPM / Diploma / Degree).
- Computer literacy.
- Can speak fluent in English and Mandarin.
- Willing to work in Rotational Shift 24 / 7.
- Experience in customer service is a plus but not always required.
Responsibilities
Customer Communication : Handle inbound and outbound calls, emails, or chat inquiries related to onboarding.Account Management Assistance : Help customers verify their identity and submit necessary documentation.Issue Resolution : Troubleshoot and resolve basic technical issues during onboarding.Benefits
Provided training.Annual leave & medical leaveEPF & SOSCOProvided allowance5 working daysAdditional Benefits
Training ProvidedEPF / SOCSO / PCBAllowance ProvidedSkills
Technical knowledge Excellent communication skills Multi-tasking Customer Service
Important Information
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