O365 / Office Apps Cloud Solution Architects (CSAs) - Mandarin speaker

Overview

O365 / Office Apps Cloud Solution Architects (CSAs) - Mandarin speaker. This role focuses on delivering AI-powered guidance, deployment, adoption, and support for O365 / Office Apps initiatives for enterprise customers. Mandarin language is mandatory along with the required skill sets.

As a Cloud Solution Architect, you will play a crucial role in ensuring customer satisfaction, deployment, adoption, and support of O365 / Office Apps initiatives.

Responsibilities

• Assist customers in building, deploying, operating, and optimizing complex enterprise environments.
• Conduct standard product workshops and training sessions.
• Lead in-depth product reviews and whiteboard (chalk talk) sessions.
• Perform health checks and assessments.
• Conduct post-operational reviews of product implementations.
• Assess product upgrades and migrations.
• Review systems performance.
• Act as the primary technical contact, providing customer visibility, advanced technical support, and problem resolution for corporate customers, including issues raised to the highest levels of management.

Experience & Qualifications

Optional Skills

Regards,

Talent Acquisition Team

Sonata Software

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