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RQ092812 Senior Manager, Product & Engineering (Mobility & Convenience & Pulse)

RQ092812 Senior Manager, Product & Engineering (Mobility & Convenience & Pulse)

BP Business Service Centre Asia Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
14 hours ago
Job description

The bp M&C and Pulse global organization operates in multiple regions i.e. ANZ, Americas, South Africa and Europe. The team innovates, develops, maintains and drives technology outcomes for the mobility & convenience and midstream (MC&M) business in Australia and New Zealand aligned to the global technology strategy.

Customers are the heart of a business, and we are focused on continually improving our customer experience.

This role serves as a single point of accountability for the development, delivery and maintenance of technology that supports the ANZ Region's products and services to both B2C and B2B customer segments. You will be responsible for multiple multi-functional teams that include product management and multiple software engineering disciplines. This role will work closely with various partners in customer, operations, finance and technology functions to ensure alignment and achievement of our business goals. The role will also closely work with technology peers globally who lead other domains for technology development to ensure end to end M&C alignment to global strategy.

The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions.

Act as technical mentor and coach   providing guidance and support to the Software Engineering team, while fostering a positive and productive work environment. Set  project and squad goals, prioritize and complete initiatives, and deliver results in a product-led, empowered environment and lead multiple collaborators with strong software development and engineering experience.

What you will deliver

  • Lead the Design and build of sophisticated software components, services, and solutions. Review design documents with engineering and architecture peers, incorporating feedback   quickly.
  • Own project delivery to production, ensuring high-quality code, comprehensive tests, and efficient deployment pipelines.
  • Integrate software with distributed systems and shared APIs across BP. Collaborate with partner teams to enhance system reusability and resilience.
  • Partner with product management, data science, and UX design teams. Collaborate to resolve issues and implement controls for compliance gaps.
  • Mentor senior and junior engineers and develop succesful teams
  • Collaborate with cross-functional teams to bring innovative solutions to market; communicate status and changes.
  • Maintain and enhance development frameworks; participate in code reviews and contribute to best practices.

Technology delivery management :  Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value.

Data-driven decision-making :  Monitor a product, platform, or service's health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users.

  • Resource and vendor management :  Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality.
  • Financial management :  Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services.
  • What you will need to be successful (experience and qualifications)

  • Significant experience working across complex, globally dispersed businesses.
  • Computer Science degree or equivalent work experience.
  • Successful large-scale application of Agile, Lean, and project delivery methods.
  • Excellence in balancing strategic priorities with tactical execution, with solid attention to detail.
  • Outstanding communication and influence skills, with the ability to engage with a broad range of collaborators and prioritize demands.
  • Motivated by the challenges of solving complex problems and a passion for making things happen.
  • Commercial minded to improve value delivered to the business
  • Appreciation of multi-discipline squads and being able to leverage product, design, project, data, and software and enterprise engineering team members to drive the most optimal outcome for the business
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    Engineering Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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