Application Support Consultant (Mandarin Speaker)

Overview

TriAset is an industry-leading treasury and asset management software solution provider, specializing in financial institutions and non-financial organizations in East Asia and the Middle East regions. Established in 1999, TriAset focuses on evolving as a reliable and flexible leader in the industry, offering solutions that include Bank Treasury, Asset Management, Corporate Treasury, and Market Risk. We provide innovative and comprehensive financial solutions tailored to meet the needs of each client.

What You'll Be Doing :

• Analyse client requirements and prepare solutions that meet their needs.
• Troubleshoot and resolve software application and reporting errors.
• Provide client support for software applications, databases, and infrastructure-related issues.
• Deliver internal and external technical training for clients.
• Work closely with the development team to ensure software and reports are stable before delivery.
• Offer recommendations on application usage and solutions for reported issues.
• Assist in enhancing software applications to meet evolving market requirements.
• Monitor and maintain issue tracking within the helpdesk system.

What’s in It for You?

What We're Looking For :

Why Join Us :

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