Application Support Consultant

BASSnet WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Application Support Consultant

We are seeking a skilled Application Support Consultant for providing efficient and timely technical support to customers for BASSnet ERP applications. The position requires strong problem‑solving skills, a customer‑centric mindset, and experience in troubleshooting software applications.

Key Qualifications

• Customer Service Orientation – Strong customer focus and the ability to provide effective incident ticket support.
• Problem‑Solving Mindset & Analytical Thinking – Logical, detail‑oriented approach to resolving challenges, root‑cause analysis, and systematic problem solving.
• Time Management & Prioritization – Ability to manage multiple tickets efficiently and meet SLAs.
• Communication Skills – Clear verbal and written communication for interacting with clients and technical teams.
• Collaboration & Teamwork – Ability to work with cross‑functional teams, including development and product teams.
• Adaptability & Learning Agility – Willingness to learn new technologies and adapt to changing environments.

Required Experience

Is the above relevant to you? You are most welcome to apply online.

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