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Accounting Software In House Support (HELPDESK)

Accounting Software In House Support (HELPDESK)

Jobstreet MalaysiaPenangMalaysia, Penang, Malaysia
1 day ago
Job description

Accounting Software In-House Support (Helpdesk)

Location : Penang Island / Butterworth

Employment Type : Full-time

Are you passionate about technology and helping others solve problems? Join our dynamic team providing support for Accounting Software, Inventory Control & Management, Payroll, Time Attendance Systems, POS Retail, and POS F&B Solutions.

Software Support Executive

Location : Penang Island / Butterworth

Employment Type : Full-time

We’re looking for a motivated, self-driven individual who can take ownership of tasks without close supervision. Fresh graduates are welcome if confident to work independently — ideally with 1–2 years of internship or practical project experience.

Responsibilities

  • Provide software support and troubleshooting for accounting and business management systems.
  • Assist clients in installation, configuration, and usage of company software.
  • Conduct training sessions and demonstrations for customers.
  • Work closely with the implementation and development teams to resolve customer issues effectively.
  • Develop and maintain applications using C# and .NET on Windows platform (Advantage).
  • Assist in network setup, remote access configuration, and basic IT infrastructure.
  • Collaborate in technical troubleshooting and support.

Requirements

  • IT background — preferably Degree or Diploma in Computer Science, Information Technology, or related field.
  • Strong interest in accounting, inventory, or business management systems.
  • Good communication and problem-solver skills.
  • Fresh graduates encouraged — foundation training will be provided.
  • Education

  • A degree in Information Technology, Computer Science, or related field.
  • We Offer

  • Comprehensive foundation training for fresh graduates.
  • Exposure to various business industries and software systems.
  • Supportive and growth-oriented work environment.
  • Career advancement opportunities within the software industry.
  • Why Join Us?

  • Hands‑on exposure to real projects.
  • Lean and agile work culture.
  • Opportunity to grow and shape your role.
  • Friendly, no‑politics work environment.
  • How to Apply

    Send your resume to

  • @softwaredepot.com.my with the subject line “Software Support Helpdesk.”
  • Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.

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    Accounting Software In House Support (HELPDESK) • PenangMalaysia, Penang, Malaysia

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