Accounting Software In-House Support (Helpdesk)
Location : Penang Island / Butterworth
Employment Type : Full-time
Are you passionate about technology and helping others solve problems? Join our dynamic team providing support for Accounting Software, Inventory Control & Management, Payroll, Time Attendance Systems, POS Retail, and POS F&B Solutions.
Software Support Executive
Location : Penang Island / Butterworth
Employment Type : Full-time
We’re looking for a motivated, self-driven individual who can take ownership of tasks without close supervision. Fresh graduates are welcome if confident to work independently — ideally with 1–2 years of internship or practical project experience.
Responsibilities
- Provide software support and troubleshooting for accounting and business management systems.
- Assist clients in installation, configuration, and usage of company software.
- Conduct training sessions and demonstrations for customers.
- Work closely with the implementation and development teams to resolve customer issues effectively.
- Develop and maintain applications using C# and .NET on Windows platform (Advantage).
- Assist in network setup, remote access configuration, and basic IT infrastructure.
- Collaborate in technical troubleshooting and support.
Requirements
IT background — preferably Degree or Diploma in Computer Science, Information Technology, or related field.Strong interest in accounting, inventory, or business management systems.Good communication and problem-solver skills.Fresh graduates encouraged — foundation training will be provided.Education
A degree in Information Technology, Computer Science, or related field.We Offer
Comprehensive foundation training for fresh graduates.Exposure to various business industries and software systems.Supportive and growth-oriented work environment.Career advancement opportunities within the software industry.Why Join Us?
Hands‑on exposure to real projects.Lean and agile work culture.Opportunity to grow and shape your role.Friendly, no‑politics work environment.How to Apply
Send your resume to
@softwaredepot.com.my with the subject line “Software Support Helpdesk.”Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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