We are seeking a Duty Nurse Administrator to efficiently and effectively oversee the Nursing Department, ensuring alignment with the hospital's goals and objectives, and delivering high-quality care to our patients.
Operational Management :
- Monitoring and implantation of safety and health standards.
- Creating awareness of safety and health standards.
- Audit non-conformance of standards of practice
- Enhancing the quality of service offered to the customers
Quality and Customer Service :
Managing customers' complaint promptly.Attending efficiently and timely to the needs of customersLiaise with relevant Departments to resolve problems.Motivating and developing staffs towards customer centric culture.Analyzing customers' feedbackOperational Efficiency :
Assist Managers in effective utilization and maintenance of resources.Reducing wastage and eliminating pilferageAssist Nurse Manager in ensuring the unit is appropriately staffed by deploying and approving overtimeQualification & Requirements :
Possess Degree / Diploma in NursingRegistered Nurse with a valid license with Malaysia Nursing Board.Minimum 5 years working experience and 2 year's supervisory level in related field.Supervisory experience in an acute tertiary Health Care Facilities is an added advantage.Post basic certification is an added advantageStrong leadership and communication skills.Ability to manage resources and ensure operational efficiency.Customer-focused with a commitment to quality care.