Role and Responsibilities

Full-time | Customer Service and Operations | Malaysia | Any | MJ

Posted on

Role and Responsibilities :

• Provide front-line support to our customers via live chats, phones, and email.
• Answering queries and resolving client issues regarding our products, platforms, and promotion.
• Address customer feedback as well as complaints professionally.
• Record and update customer data and other relevant information when necessary.
• Supporting documentation / administrative needs within the department and supporting translation for customer announcement notices

Qualifications and Requirements :

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