This job offer is not available in your country.
(native Japanese) Customer Support Consultant, emails / chats (Remote)
SupportYourAppPuchong, Selangor, Malaysia13 days ago
Job descriptionNative Japanese and English communication skills At least 6 months of experience in a customer support role Personal or professional experience in crypto is a must Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8Gb RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Experience with CRM systems Experience in crypto / finance Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development The specific terms will be defined in your agreement; benefits may vary for independent contractors vs employees Associate Contract Customer Service Industries : IT Services and IT Consulting
(native Japanese) Customer Support Consultant, emails / chats (Remote)
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
What you will do :
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
What you need to succeed in this role :
Will be a great plus :
Benefits and Perks :
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and operate 8 hubs worldwide. We treat our team like our clients, offering unlimited care and a positive experience. We welcome people with diverse backgrounds and experiences. Send your CV in English, highlighting your outstanding skills!
Visit our website : DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by characteristics such as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic prohibited by law in employment opportunities and benefits.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
Seniority level
Employment type
Job function
#J-18808-Ljbffr
Create a job alert for this search
Japanese Consultant • Puchong, Selangor, Malaysia
Related jobs
We’re Hiring : Japanese Customer Support Executives.Employment Type : Full-time, Office-based.Industry : Online Shopping Platform.
Handle customer queries via chat, email, and calls in Japanese (Englis...Show moreLast updated: 30+ days ago
We are hiring Junior to Lead Japanese Translator for the Google Gemini project.We are seeking a highly skilled and knowledgeable candidate in the required language to join our ML / AI Programs team.T...Show moreLast updated: 2 days ago
The Financial Services Researcher is responsible for producing high quality enhanced due diligence reports for financial services clients.
He / she will be responsible for producing clear, analytical ...Show moreLast updated: 23 days ago
- Promoted
Customer Service Japanese Speaker
DevloITKuala Lumpur, Kuala Lumpur, Malaysia Customer Service Japanese Speaker at DevloIT, Kuala Lumpur, Malaysia.Handles and responds to customer inquiries and complaints online chat and / or e-mails.
Ensures all customer inquiries / issues / compl...Show moreLast updated: 2 days ago
Customer Support Executive ( Native Japanese / JLPT N1 Speaker)
Two95 International Inc.Cyberjaya, Selangor, MYQuick Apply
Advisor I, Customer Service – Japanese
Concentrix MalaysiaMalaysia, Federal Territory of Kuala Lumpur, MY Essential Functions / Core Responsibilities.Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’).
Clarify customer requirements; probe for understanding, use ...Show moreLast updated: 10 days ago
Japanese Language Specialist
Agensi Pekerjaan Neutron Technologies & Communications Sdn BhdKuala Lumpur, MalaysiaQuick Apply
- Promoted
- New!
Executive Customer Relation - Japanese & English
ConcentrixKuala Lumpur, Kuala Lumpur, Malaysia The Executive Customer Relations (ECR) role is responsible for managing and enhancing relationships with key customers, addressing escalated issues, and ensuring a high level of customer satisfacti...Show moreLast updated: 18 hours ago
- Promoted
- New!
Logistics Administrator - Japanese speaking
LabcorpKuala Lumpur, Kuala Lumpur, Malaysia Responsible for day-to-day logistics specific departmental and business unit operations and implementation of strategic operational projects under the Manager lead.
The position requires extensive c...Show moreLast updated: 18 hours ago
Researcher - Financial Services (fluent Japanese)
Control RisksKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
Data Partner- Math- Chinese - Remote- Global
TELUS Digital AI Data SolutionsSeremban, Negeri Sembilan, Malaysia Data Partner- Math- Chinese - Remote- Global.TELUS Digital AI Data Solutions.We are seeking a Subject Matter Expert to design advanced, domain-specific questions and solutions and to create challen...Show moreLast updated: 21 days ago
- Promoted
- New!
Financial Operations Associate - Mandarin Speaking - Remote
CXM Direct LLCKepong, Kuala Lumpur, Malaysia CXM is a global broker providing access to Forex, CFDs, and other financial markets.We focus on transparency, efficiency, and client satisfaction by delivering fast execution, secure transactions, ...Show moreLast updated: 18 hours ago
- Promoted
Japanese Speaking Customer Support Executive, Remote Work (22619)
Sakura Recruit MalaysiaNilai, Negeri Sembilan, Malaysia Japanese Speaking Customer Support Executive, Remote Work (22619).Hiring Company Industry : An integrated logistics company specializing in warehousing, transport, and forwarding.Manage system datab...Show moreLast updated: 2 days ago
- Promoted
- New!
Specialist, HR Service Center (Japanese Speaking)
AbbottPetaling Jaya, Selangor, Malaysia Specialist, HR Service Center (Japanese Speaking) – Abbott.This role is focused on delivering HR service excellence to employees, managers, and Business HRs worldwide.
The incumbent takes ownership ...Show moreLast updated: 18 hours ago
- Promoted
Customer Relations Executive (Japanese Speaking) - JLPT N1 / N2
Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia Customer Relations Executive (Japanese Speaking) - JLPT N1 / N2.Job Openings Customer Relations Executive (Japanese Speaking) - JLPT N1 / N2.
About the job Customer Relations Executive (Japanese Speakin...Show moreLast updated: 30+ days ago
- Promoted
Chinese / Japanese Speaking Analyst - Global Call Centre
Hitachi VantaraKuala Lumpur, Kuala Lumpur, Malaysia We’re Hitachi Vantara, the data foundation trusted by the world’s innovators.Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achi...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative - Japanese
DevloITKuala Lumpur, Kuala Lumpur, Malaysia Job Title : Customer Service Representative - Japanese Speaking.Department : Global Candidate Service.To assist the candidate with all aspects of the testing process from registration to test deliv...Show moreLast updated: 3 days ago
- Promoted
- New!
Customer Delivery Specialist - Japanese Speaking
ZertoKuala Lumpur, Kuala Lumpur, Malaysia Customer Delivery Specialist - Japanese Speaking.This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Hewlett Packard Enterpr...Show moreLast updated: 18 hours ago
- Promoted
- New!
Technical Support (Japanese Speaker)
DXC Consulting & Engineering ServicesPetaling Jaya, Selangor, Malaysia About DXC Technology : We are a Fortune 500 global IT services leader.Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.We use the power o...Show moreLast updated: 18 hours ago
- Promoted
- New!
Freelance Japanese On-Demand Interpreter
THE LANGUAGE GROUP, LLCSeri Kembangan, Malaysia Accurately interprets messages between non-English speaking patients and healthcare providers or support personnel on-site.
Adheres to the National Standards of Practice for Interpreters in Health C...Show moreLast updated: 18 hours ago
- Promoted
- New!
Content Promoter & Student Recruitment Partner (Remote, Malaysia)
FreelancingSeremban, Negeri Sembilan, Malaysia Content Promoter & Student Recruitment Partner (Remote, Malaysia).Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through personalized cla...Show moreLast updated: 18 hours ago
- Promoted
(native Japanese) Customer Support Consultant, emails / chats (Remote)
SupportYourAppSelayang Municipal Council, Selayang Municipal Council, Malaysia Japanese) Customer Support Consultant, emails / chats (Remote).Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Provide exceptio...Show moreLast updated: 13 days ago
- Promoted
Customer Success Specialist (Non-Voice) - Gaming Support
Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Handle customer inquiries promptly and professionally via email and live chat.Provide accurate and timely information regarding products, services, and policies.
Resolve customer issues efficiently ...Show moreLast updated: 19 days ago