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BUSINESS ANALYST

Talent SwitchKuala Lumpur, Malaysia

17 hours ago

Job type

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Job description

ROLES & RESPONSIBILITIES :

Business Process Analysis & Design

Engage with stakeholders to understand current processes, pain points, and automation opportunities.
Document and model workflows using BPMN 2.0 standards.
Develop as-is and to-be process maps, ensuring scalability and efficiency.
Identify process bottlenecks and propose actionable improvements.

Workflow & System Implementation

Work with software developers and business unit leaders to translate process models into executable workflows.

Define functional and non-functional requirements for workflow automation systems.

Collaborate in system configuration, testing, and validation activities.

Support workflow deployment, monitoring, and continuous improvement initiatives.

QUALIFICATION & REQUIREMENTS :

Bachelor of Computer Science or a related field.

Experience with workflow / BPM platforms such as Joget, Camunda, ProcessMaker, Kissflow, Visio or Power Automate.

Strong interpersonal and communication skills.

Eagerness to learn and work in a collaborative environment.

MUST be willing to work US hours .

BENEFITS :

Above average salary and performance-based incentives.

Flexible working hours and the option for occasional remote work.

Health and wellness benefits, including medical insurance.

Professional development opportunities and support for certifications.

A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.

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Analyst • Kuala Lumpur, Malaysia

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