Associate, Sales Development (English Speaker) - ANZ

Associate, Sales Development (English Speaker) – ANZ , Concentrix – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Associate, Sales Development (English Speaker) is responsible for demonstrating the value and benefits of the client’s products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals / services, may offer up‑sell opportunities
• Provide accurate weekly / monthly / quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

You Have

Other information

If this sounds like an interesting opportunity, hit apply!

Seniority level

Associate

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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