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Responsibilities
- Ensure the smooth operations of all the F&B outlets in terms of quality and timely and efficient service provided at all times.
- Ensure that quality standards of food production are available from the kitchens for F&B outlets including Banquet functions.
- Ensure cleanliness, hygiene and security in all F&B outlets are achieved and maintained.
- Ensure that all F&B staff adhere and conform to statutory health requirements.
- Control and analyse the quality, level of product and service, guest satisfaction, department operating costs, sanitation, cleanliness and hygiene are compliance with the statutory requirements.
- Ensure VIP set-ups are checked to ensure optimum guests' satisfaction.
- Ensure departmental profitability by preparing the F&B budget, supervising inventory of F&B items, preparing menu costing and cycle of menus, recommending and implementing special projects such as F&B promotions, setting goals for the F&B operations with outlet manager and follow-up on progress and comparing goals and actual results.
- Assist in the development of sales programmed via advertising of F&B products or merchandising such F&B products.
- Provide market intelligence viz a viz, competition from other competitor hotels, F&B outlets, their products, trends, cost and etc.
- Maintain personal contact with guests and the local community in order to enhance the F&B operations and obtain feedback on guest satisfaction.
Job Requirements
Candidate must possess at least Diploma / Degree / Advanced / Higher / Graduate Diploma or Degree in the related field and preferably Managers specializing in Hotel Management / Food & Beverage Services or relevant role.Minimum 5 years of working experience in a similar capacity in a 4 / 5 star hotel.Required language(s) English and Bahasa Malaysia will be an added advantage.Preferably Head of Department specializing in Food / Beverage / Banquet Service or equivalent.Organisational skills to function effectively with attention to detail while meeting established deadlines.Perception and awareness of individual needs, the ability to handle all situations.Professionally and good interpersonal skills to deal effectively with guests, management and employees.Innovative, creative and self-driven.Job insights
Salary match, Number of applicants, Skills match
Your application will include the following questions :
What\'s your expected monthly basic salary?Which of the following types of qualifications do you have?How many years\' experience do you have as a Food and Beverage Manager?How many years of hotel management experience do you have?Do you have experience with menu planning & costing?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
What can I earn as a Food and Beverage Manager
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