Head of Operations (4PL)

Overview

As part of the development of Bridgenet Services (BNS) we are seeking to recruit a Head of Operations (4PL) based in Malaysia who will be responsible for managing a team of supply-chain analysts in procurement and operations domains, supporting team development and engaging in regional customer engagements and sales processes. As a senior member of both BNS operations and BDP global EPI Centres you will be part of shaping both our regional development of 4PL products as well as future offshoring opportunities.

Key Accountabilities and Responsibilities

• Structure, support and operate the team in charge of our operations and their daily activities
• Act as a SME to support customer engagements, demonstrations, and training as part of commercial development within the Asia region
• Develop the analytics and operations team to deliver high standards in terms of analytics and operations support activities. Ensure talent development and training in line with corporate policies.
• Manage customer implementations from customer engagement and requirement definition all the way to steady state operations
• Work across the BNS organisation to support the growth of offshore operations, support service level development and ensure operations are delivered consistent with KPIs.
• Work in collaboration with digital and data teams to ensure new products and capabilities are developed to support trade management as well as other product objectives
• Engage with enterprise and customer stakeholders in the delivery of strategic priorities and the promotion of innovation within the company / wider environment

Required Experienced & Skills

Seniority level

Employment type

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