Retail Consultant, The Gardens Mall / Mid Valley

Retail Consultant, The Gardens Mall / Mid Valley

Aesop Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 weeks ago Be among the first 25 applicants

Role purpose

As a Retail Consultant, you embody our desire to engage, listen, and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs, you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

What We Are Looking For

• Experience operating within a customer service role or environment
• Effective selling skills and the ability to drive commercial outcomes
• History of successfully participating in and contributing to a team
• Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
• Open mindset and deep curiosity seeking to understand others, listen without judgement, and act on diverse perspectives
• Strong communication and problem-solving skills
• Working knowledge of skincare and the skincare industry (advantageous)
• Knowledge of hair care, body care, fragrance, and home categories (advantageous)

This position is full-time and operates on an on-site working pattern.

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We promote inclusion for all, believing that diversity, inclusion, and belonging play an important role in our organization's success.

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