Front of House

Job Summary :

We are seeking friendly, professional, and service-oriented individuals to join our Front of House team. As the first point of contact for the company, the ideal candidates will be responsible for greeting guests, managing reservations, assisting with food and beverage service, and ensuring an exceptional customer experience.

What you will do?

Front Desk

• Welcome guests with a warm smile and friendly attitude, ensuring they feel right at home while delivering exceptional, personalised service.
• Handle check-ins, reservations, and court bookings smoothly, keeping daily operations running like clockwork.
• Be the go-to person for guest questions about ARC's facilities, events, and services—always ready with helpful information and recommendations.
• Manage payments and retail purchases efficiently, making every transaction a breeze for guests.
• Address guest concerns with a positive approach, resolving issues promptly and looping in management when needed.
• Represent ARC with professionalism, consistently upholding company standards and policies.
• Keep the front desk, courts, and shared spaces tidy and inviting, ensuring ARC always looks its best.

Day-To-Day Court Management & On-Ground Operations

Who are we looking for?

Plus points for :

Additional Information :

All staff are required to wear white uniforms (which will be provided), reflecting professionalism and maintaining a consistent appearance.