Advisor I, Customer Service – Urdu

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Advisor I, Customer Service – Urdu

Apply locations : MYS Kuala Lumpur Nu Tower 2, MYS Work-at-Home, MYS Cyberjaya, MYS Petaling Jaya - Amway (Malaysia) Sdn Bhd

Time type : Full time

Posted on : Yesterday

Job requisition id : R

Job Title :

Advisor I, Customer Service – Urdu

Job Description

Roles & Responsibilities :

• Review online videos, content, complaints, and legal notices received from customers regarding copyright issues.
• Update and review content on social media platforms.
• Audit received content and prepare it for social media upload.
• Screen user-generated content (UGC) posted online to assess appropriateness based on site, locality, or jurisdiction.
• Handle exposure to sensitive content, including images, messages, and videos depicting violence, nudity, or abuse.

Generic & Behavioral Skills

Location : MYS Kuala Lumpur Nu Tower 2

Language Requirements : Urdu

Time Type : Full time

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About Concentrix

We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions across over 70 countries.

Our expertise includes designing brand experiences, building secure AI technologies, and driving revenue through customer loyalty. We deliver end-to-end solutions that connect, interact, and grow businesses worldwide.

Concentrix CVG Corporation is an EEO / AA / M / F / Vet / Disability employer.

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