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Advisor I, Customer Service – Urdu
ConvergysKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanProficiency in Native Language (Read / Speak) Good command over verbal and written English Minimum Bachelor's Degree (15 years of schooling) Experience in LPO / regulatory work or social media platforms is a plus Awareness of current affairs in relevant markets / countries Mature and analytical mindset Strong team collaboration skills Ability to work in 24 / 7 rotational shifts
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Advisor I, Customer Service – Urdu
Apply locations : MYS Kuala Lumpur Nu Tower 2, MYS Work-at-Home, MYS Cyberjaya, MYS Petaling Jaya - Amway (Malaysia) Sdn Bhd
Time type : Full time
Posted on : Yesterday
Job requisition id : R
Job Title :
Advisor I, Customer Service – Urdu
Job Description
Roles & Responsibilities :
- Review online videos, content, complaints, and legal notices received from customers regarding copyright issues.
- Update and review content on social media platforms.
- Audit received content and prepare it for social media upload.
- Screen user-generated content (UGC) posted online to assess appropriateness based on site, locality, or jurisdiction.
- Handle exposure to sensitive content, including images, messages, and videos depicting violence, nudity, or abuse.
Generic & Behavioral Skills
Location : MYS Kuala Lumpur Nu Tower 2
Language Requirements : Urdu
Time Type : Full time
Note : If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
About Concentrix
We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions across over 70 countries.
Our expertise includes designing brand experiences, building secure AI technologies, and driving revenue through customer loyalty. We deliver end-to-end solutions that connect, interact, and grow businesses worldwide.
Concentrix CVG Corporation is an EEO / AA / M / F / Vet / Disability employer.
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