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Boutique Manager

Boutique Manager

L'OréalKuala Lumpur, Kuala Lumpur, Malaysia
7 days ago
Job description

L'Oréal Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Overview

Join to apply for the Boutique Manager role at L'Oréal

Job Descriptions

  • Handle general operations of the store and ensure that it is executed in an efficient way.
  • Driving Sales & KPI’s.
  • Ensure that the monthly sales targets and other business objectives are met with the help of the proper management and organization techniques.
  • Develop the store business and achieve objectives on all aspects (turnover, team development, brand image and customer recruitment & loyalty).
  • Manage boutique operations in detail at daily, weekly and monthly levels and set up procedures as well as manages budget and stock inventory.
  • Motivate, lead and coach the team to develop each potential.
  • Represent the brand values, maintaining the correct appearance of store / counter.
  • Ensure boutiques / counters are clean and tidy.
  • Apply the brand selling method and service policy.
  • Provide beauty advice to customers.
  • Systematically looking for cross-axis sales, developing loyal customers.
  • Showcase consumers’ application techniques and routines (make up, skincare).
  • Provide appropriate, personalized product and sample recommendations.
  • Build and nurture strong relationships with customers through excellent customer service.
  • Take care of counter / store merchandising, stock inventory.
  • Adhere to brand grooming standards to display a professional demeanor.
  • Ensure feedback and reporting to Retail Manager or head office.

Job Requirements

  • At least 5 years of boutique management experience.
  • Ability to communicate with HQ and the team sharing constructive feedbacks and clear strategies.
  • Very good understanding and driving of retail performance KPIs.
  • Engaging, positive and motivating communication skills.
  • Benefits

  • Dental / Optical Benefits
  • Medical Benefits
  • Staff Purchase & Complimentary Products
  • Long Service Awards
  • Training Opportunity & Professional Development
  • Working Schedule

  • Rotational shift work.
  • Required to work during weekend & Public Holidays.
  • #J-18808-Ljbffr

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    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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