Cash Application Associate

Overview

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE : CTEC). To learn more please visit

In this role you will be responsible to produce full cash allocation to reconciliation of GL accounts, on a timely basis, according to defined procedures, respecting quality and compliance.

Our APAC GBS supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

Key Responsibilities

Ensure customer payments are applied accurately and timely in accordance with Service Level Agreements and defined procedures.

Download customer remittances and bank statements and ensure customer payments are applied based on it.

Resolve payment discrepancies through direct contact with local markets, Credit Management and Collections teams, making proposals and addressing root causes.

Review any unidentified or unallocated payment receipts and work with the collections associate to determine the correct posting.

Maintain the daily cash book updated.

Perform Cash Application month-end activities.

Attend monthly meetings to discuss the KPI metrics.

Flag any required updates to policies and work instructions and send to the Team Lead for approval.

Suggest and implement process improvements.

Participate in team projects and initiatives.

Skills & experience

Minimum of 2 year's experience in similar capacity

Working knowledge of cash application process (mandatory)

Working knowledge of SAP

Experience with different markets and payment methods is a plus

Good communication skills

Autonomous, proactive mindset and results oriented

Continuous Improvement mind-set

Good mathematical skills

Qualifications & education

Degree in Accounting / Finance

Previous experience working in a GBS environment is a plus

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and / or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and / or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

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