Technical Solution Lead

Overview

We are seeking a highly skilled Technical Solution Lead, who will be part of the Customer Self-Served team, to design, oversee, and deliver robust mobile and web portal systems. This role combines architectural vision with hands-on technical leadership to guide teams, ensure delivery excellence, and align technology with business goals. The successful candidate has deep understanding of mobile and portal application architecture & design, micro-services architecture, API principles, database / data mart / operating data store design & architecture and agile release management. He / she is passionate about ensuring the stability and robustness of the mobile and portal applications and data-related systems. As an Enterprise Solution Lead, you will communicate with various stakeholders (External Partners, Business and IT), both locally and regionally. Responsibilities

Define end-to-end architecture for mobile and web portal solutions. Ensure scalability, performance, and security are built into all designs. Select and evaluate suitable technologies, frameworks, and cloud platforms. Technical Leadership

Act as the technical lead for development teams, providing hands-on guidance and mentorship. Review and approve code, architecture, and design decisions. Establish coding standards, best practices, and system governance. Stakeholder Engagement

Partner with business stakeholders, product owners, and analysts to turn requirements into technical solutions. Communicate architectural decisions and trade-offs effectively to both technical and non-technical audiences. Integration & Systems Oversight

Lead integration across mobile apps, web portals, APIs, and back-end systems. Define data flows and ensure interoperability with third-party services. Governance & Delivery

Drive DevOps, CI / CD, and security best practices. Ensure compliance with regulatory and security standards. Oversee technical delivery to ensure solutions meet quality, scope, and timeline. We are looking for people who

Possess Bachelor’s Degree in Computer Science, Engineering or similar domain. Related professional / technical qualification will be advantageous. Minimum 12 years of hands-on experience in designing, delivering and supporting mission critical applications / systems. Minimum 5 years in leading and managing technical team in delivering projects and supporting applications / systems. Minimum 3 years of hands-on experience in designing, architecting, developing and deploying datamarts, operational data stores and distributed databases. Ability to coach, empower and lead teams to self-organization. Demonstrated experience of driving continual improvement. Demonstrated experience of identifying and resolving team impediments. Minimum 3 years of experience as Scrum Master and Agile delivery, ideally for multiple teams. Experienced as a Release Train Engineer with SAFe Release Train Engineer certification will be advantageous. Proven experience in mobile (iOS, Android) and web portal development and architecture. Deep knowledge of cloud platforms (AWS, Azure, or GCP) and API design (REST, GraphQL, SOAP). Strong understanding of security protocols (OAuth2, JWT, SAML, SSL / TLS). Familiarity with microservices, containerization (Docker, Kubernetes), and modern DevOps. Experience with enterprise architecture frameworks (TOGAF, Zachman). Application performance monitoring and tuning experience is desired. Strong presenter able to articulate root cause analysis and technical solutions to a wide range of audiences. Strong technical and business acumen with vendor management skills. Good teamwork, good interpersonal and negotiation skills, working independently is essential. Ability to balance strategic vision with hands-on delivery. Working experience in a financial services industry and / or operating under strict regulatory constraints is an advantage. How you succeed

Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns / risks to safeguard our company proactively. Who we are

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

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