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Operation and Maintenance Manager

Operation and Maintenance Manager

China Mobile International LimitedKuala Lumpur, Kuala Lumpur, Malaysia
2 days ago
Job description

Direct message the job poster from China Mobile International Limited

Hiring for Enterprise (EBG), Carrier Networking (CNBG), Cloud, AIoT & Mobile Virtual Network Operator (MVNO) Opportunities

Job Responsibilities

  • Responsible for the 7×24 operation and maintenance team management of the Intelligent Computing Center (including shift scheduling, team building, and performance management).
  • Establish and optimize operation and maintenance processes, monitoring systems, and work order management to ensure efficient and transparent customer services.
  • Responsible for the stable operation and maintenance of computing resources, model services, storage, and networks of the intelligent computing platform.
  • Lead emergency response and root cause analysis for major faults, and promote fault closure and continuous improvement.
  • Collaborate with platform R&D and security teams to promote the implementation of automated operation and maintenance, intelligent monitoring, and SRE (Site Reliability Engineering) practices.
  • Serve as the operation and maintenance service interface of the Intelligent Computing Center for customers, responsible for the achievement of SLA (Service Level Agreement) and the improvement of service experience.

Job Requirements

  • Bachelor's degree or above in Computer Science, Information Management, or related majors.
  • Proficiency in English, capable of operation and maintenance communication with international customers and document output.
  • Familiar with Linux system operation and maintenance, virtualization, and containerization technologies (Kubernetes, Docker).
  • Possess experience in operation and maintenance management of large-scale clusters, distributed systems, or cloud platforms.
  • Proficient in monitoring and alerting tools (Prometheus, Grafana, ELK, etc.) and automated operation and maintenance tools (Ansible, Terraform, SaltStack).
  • Understand ITIL, SRE, or DevOps methodologies, and have experience in SLA management and emergency response.
  • Experience in AI computing platform or cloud computing operation and maintenance is preferred.
  • Seniority level : Mid-Senior level

    Employment type : Full-time

    Job function : Information Technology

    Industries : Telecommunications

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    Maintenance Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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