Tech Center Consultant

Overview

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Tech Center Consultant

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Hewlett Packard Enterprise . This role is designed as onsite with an expectation that you will primarily work from an HPE office. Job Description

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and / or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry / market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development. Responsibilities

Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company’s technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors / problems, monitoring and / or testing systems performance, and contribute to the design of technical solutions for customer environments. Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks. Acts professionally with the company customers. Participates as part of a team and maintains good relationships with team members and customers. Understands the company’s strategy. Is aware of knowledge tools and their application. Participates in chosen technical community or profession and regularly attends profession or community of interest events. Education And Experience Required

1 - 3 years of technical experience and an Associate of Arts / Science or equivalent degree (two-year college program) in computer science or related area of study; without a degree, one additional year of relevant technical experience (2-4 years in total). Knowledge And Skills

Has sufficient technical knowledge to assist with the completion of specific deliverables. Able to communicate concepts with team and to peers. Able to produce basic documentation to required standards. Demonstrates understanding of assigned discipline or technical area. Demonstrate fundamental technical knowledge. Additional Skills

Accountability Active Learning Active Listening Bias Business Growth Client Expectations Management Coaching Creativity Critical Thinking Cross-Functional Teamwork Customer Centric Solutions Customer Relationship Management (CRM) Design Thinking Empathy Follow-Through Growth Mindset Information Technology (IT) Infrastructure Infrastructure as a Service (IaaS) Intellectual Curiosity Long Term Planning Managing Ambiguity Process Improvements Product Services Relationship Building What We Can Offer You

Health & Wellbeing Personal & Professional Development Unconditional Inclusion Let’s Stay Connected Hewlett Packard Enterprise is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Hewlett Packard Enterprise is EEO Protected Veteran / Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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