AR Analyst

NCR Atleos Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary

Incumbent reports to the department manager and is responsible for execution of credit / collections processing to ensure accurate and timely management of the credit practices within the company’s accounting function.

Key Areas of Responsibility

• Manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers
• Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer.
• Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances.
• Resolve issues quickly to prevent further aging of delinquent balances.
• Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection.
• Record information about financial status of customer and documents status of collection efforts.
• Keep sales representatives aware of account status and problems.
• Answer incoming calls, provides invoices to customers, sorts and files correspondence.
• Maintain the collection calls with multiple stakeholders (customer, sales, management etc.)
• Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken.
• Proven track of good and stable performance (internal candidates).
• Ability to support manager in process related actions or analysis

Basic Qualifications

Preferred Qualifications

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, colour, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity / expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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