Talent.com
This job offer is not available in your country.
Business Analyst

Business Analyst

KGiSLKuala Lumpur, Kuala Lumpur, Malaysia
24 days ago
Job description

Job Purpose

The Business Analyst (Insurance – Claims) is responsible for gathering business requirements, analyzing processes, and supporting system testing and deployment to ensure the successful delivery of insurance-related technology and process improvements. With a focus on claims management systems, this role acts as the bridge between business stakeholders and IT teams, ensuring solutions are aligned with business needs and regulatory requirements.

Key Responsibilities

  • Business Requirements Gathering & Analysis
  • Collaborate with stakeholders from Claims, Underwriting, Operations, and IT to capture and document detailed business requirements.
  • Translate business needs into functional specifications, user stories, and process flows.
  • Conduct gap analysis between business requirements and system capabilities.
  • Ensure requirements comply with regulatory and company standards.
  • Testing & Quality Assurance
  • Support the creation of test plans, test cases, and test scripts.
  • Perform User Acceptance Testing (UAT) with business users and track defect resolution.
  • Validate that system enhancements meet business requirements prior to deployment.
  • Deployment & Implementation Support
  • Assist in system deployment, migration, and post-implementation reviews.
  • Provide end-user training and develop user manuals and SOPs.
  • Support business users during the initial rollout and stabilization phase.
  • Stakeholder Engagement
  • Act as a liaison between business users, IT teams, and vendors.
  • Conduct workshops, walkthroughs, and presentations to gather feedback and ensure stakeholder alignment.
  • Escalate risks, issues, and dependencies that may impact project timelines.
  • Continuous Improvement
  • Recommend process improvements within the claims domain to enhance efficiency and customer experience.
  • Monitor industry trends and insurance technology solutions to suggest innovations.
  • Maintain documentation for future enhancements and audits.

Education & Certifications

  • Bachelor's degree in Business Administration, Insurance, Information Technology, or related field.
  • Certification in Business Analysis (CBAP, CCBA, or PMI-PBA) preferred.
  • Insurance-specific certifications (e.g., AII, CII, or equivalent) are an advantage.
  • Experience

  • Minimum 3 years of experience as a Business Analyst in the insurance domain, preferably within claims processing.
  • Experience in requirement gathering, UAT support, and deployment activities.
  • Exposure to insurance core systems (e.g., Guidewire, LifeAsia, or equivalent) is a plus.
  • Background in financial services or regulated industries preferred.
  • Technical Skills

  • Proficiency in requirements documentation, process mapping (Visio, Lucidchart), and workflow analysis.
  • Familiarity with SQL queries, testing tools (JIRA, HP ALM, or similar).
  • Create a job alert for this search

    Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    • Promoted
    Business Analyst

    Business Analyst

    Emirates Logistics MalaysiaPort Klang, Selangor, Malaysia
    Get AI-powered advice on this job and more exclusive features.The ideal candidate is a team player who will be responsible for working with company data in various business areas.Specific responsib...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Lead Business Analyst, Aspire Subledger (FM)

    Lead Business Analyst, Aspire Subledger (FM)

    Standard CharteredKuala Lumpur, Kuala Lumpur, Malaysia
    Work collaboratively with various Finance teams at group and regional levels (incl.Product Control, Financial reporting, Finance Operations, Analytics & forecasting, Tax, treasury) and Data SME’s t...Show moreLast updated: 17 hours ago
    • Promoted
    Business Intelligence Analyst

    Business Intelligence Analyst

    The Lifetime Value Co.Sepang, Sepang, Malaysia
    Analyst to join our growing team to influence strategy and improve decision making throughout the company.We are looking for self-starters who attack business problems with curiosity and effectivel...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    CBRE ASIA PACIFIC BUSINESS SERVICES SDN BHDBangsar, Kuala Lumpur, Malaysia
    The Analytics & Insights team is a global function that works in collaboration with business partners to collect, model, store visualize and interpret data. The function enables business leaders to ...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    Great Eastern LifeKuala Lumpur, Kuala Lumpur, Malaysia
    Job Description - Business Analyst JW).To ensure the IT systems are working as per requirement / SLA and to gather and analyse new requirements from the internal stakeholders / business owners to brin...Show moreLast updated: 17 hours ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    LUXOFT MALAYSIA SDN. BHD.Novotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia
    To work with various desks in Treasury to prepare and document business requirements.To work with internal GT and IT vendor to document end to end system architecture. To have good clear communicati...Show moreLast updated: 5 hours ago
    • Promoted
    Business Analyst

    Business Analyst

    Sunway Digital Hub, Digital Technology Solutions & Group CybersecurityPetaling Jaya, Selangor, Malaysia
    The Senior Business Analyst is responsible for leading the analysis, planning, and delivery of innovative business solutions that support strategic initiatives and operational improvement.This role...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Business Analyst- SSC

    Business Analyst- SSC

    BrenntagSelangorMalaysia, Selangor, Malaysia
    We are looking for someone with.Suite 19-1 & 19-2B Level 19 The Pinnacle, Persiaran Lagoon.Monitor work execution in accordance with the service management framework by providing timely and accurat...Show moreLast updated: 17 hours ago
    • Promoted
    Business Intelligence Analyst

    Business Intelligence Analyst

    The Lifetime Value Company Costa RicaKlang Municipal Council, Klang Municipal Council, Malaysia
    Analyst to join our growing team to influence strategy and improve decision making throughout the company.We are looking for self-starters who attack business problems with curiosity and effectivel...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Business Analyst, ePension

    Business Analyst, ePension

    iFAST Global Hub AI Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    Understand business objectives and rationales behind high-level business features, analyze and translate them into detailed user specifications of projects. Coordinate with users in the integration ...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    V-Work Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
    We're on an exciting journey to become an Organic Learning Organization (OLO) — a workplace where continuous learning, collaboration, and adaptability are part of everything we do.As a Functional C...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    Axrail Pte LtdKuala Lumpur, Kuala Lumpur, Malaysia
    We are seeking a detail-oriented and highly analytical Business Analyst to bridge the gap between business needs and technical solutions. The ideal candidate will excel in gathering and analyzing re...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Business Analysis conslutant

    Business Analysis conslutant

    Kingdee International Software Group (Singapore) Pte. LtdNovotel Kuala Lumpur City Centre, Kuala Lumpur, Malaysia
    Lead the end-to-end ERP project lifecycles, from discovery and planning through implementation and post-deployment support. Coordinate and align cross-functional teams across IT, Finance, Operations...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    ALPHATECH SOFTWARE SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia
    Collaborate with stakeholders to understand business objectives, processes, and challenges.Conduct in-depth analysis of current workflows, systems, and processes to identify opportunities for impro...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Power BI Analyst

    Power BI Analyst

    LenovoKuala Selangor, Kuala Selangor, Malaysia
    Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver...Show moreLast updated: 17 hours ago
    Business Analyst

    Business Analyst

    Unison GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY
    Quick Apply
    Understanding of business requirements and translation into functional conception, test description and execution of system test. Develop and document detailed business and functional requirements f...Show moreLast updated: 19 days ago
    • Promoted
    Business Analyst

    Business Analyst

    CARSOMEPetaling Jaya, Selangor, Malaysia
    Business analysts assess how organizations are performing and help them improve their processes and systems.They conduct research, study and analysis in order to come up with solutions to business ...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

    Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

    CoverGoSeremban, Negeri Sembilan, Malaysia
    Working on the latest tech for the Insurtech Market Leader.At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.We are a leading g...Show moreLast updated: 19 days ago
    • Promoted
    Business Analysis

    Business Analysis

    HSBCKuala Lumpur, Kuala Lumpur, Malaysia
    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and fin...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    Business Analyst

    Business Analyst

    TIME dotCom BerhadShah Alam, Selangor, Malaysia
    The position reports to the Head of Engineering.We are looking for a sharp, strategic, and highly experienced Senior or Lead Business Analyst to join our growing retail IT team.In this leadership r...Show moreLast updated: 5 hours ago