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Customer Support Agent
eTeam Workforce Sdn. Bhd. (Malaysia)Johor Bahru, Johor, Malaysia5 hours ago
Job description18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates. SPM and Fresh Graduate are welcome to apply (Training fully provided) Willing to work rotation shift Fluent Mandarin and English Are you willing to work rotation shift? When are you available to join if hired? Are you able to read and write in Mandarin? English (Preferred) Mandarin (Preferred)
Job Scope :
- Provides continuous helpdesk support via telephone, chat & email related to the product.
- Employ high level of interpersonal & communication skills while solving customer's issues.
- Conducts basic probing to determine the next action to customer's enquiries.
- Exceeding customer expectations in terms of customer service and providing accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Good computer literacy.
Requirements :
Job Type : Full-time
Pay : RM3, RM3,600.00 per month
Application Question(s) :
Language :
Work Location : In person
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Customer Support • Johor Bahru, Johor, Malaysia
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