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Customer Support Agent

Customer Support Agent

eTeam Workforce Sdn. Bhd. (Malaysia)Johor Bahru, Johor, Malaysia
1 hari lalu
Penerangan pekerjaan

Job Scope :

  • Provides continuous helpdesk support via telephone, chat & email related to the product.
  • Employ high level of interpersonal & communication skills while solving customer's issues.
  • Conducts basic probing to determine the next action to customer's enquiries.
  • Exceeding customer expectations in terms of customer service and providing accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Good computer literacy.

Requirements :

  • 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.
  • SPM and Fresh Graduate are welcome to apply (Training fully provided)
  • Willing to work rotation shift
  • Fluent Mandarin and English
  • Job Type : Full-time

    Pay : RM3, RM3,600.00 per month

    Application Question(s) :

  • Are you willing to work rotation shift?
  • When are you available to join if hired?
  • Are you able to read and write in Mandarin?
  • Language :

  • English (Preferred)
  • Mandarin (Preferred)
  • Work Location : In person

    Buat amaran kerja untuk carian ini

    Customer Support • Johor Bahru, Johor, Malaysia