Senior Manager - Commercial Strategy and Propositions

Job Description

We're seeking a high energy leader with proven progressive experience that has delivered improved business performance and who can manage risks, ambiguity and business metrics in a high expectations environment. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical plans, this key role leads our Strategic agenda to drive client propositions to exceed client expectations. The initial focus will be driving integrated data, analytics and decisioning propositions to grow market share through innovative and disruptive propositions to partners, government agencies and clients. The role will also be responsible for developing new segments, new channel opportunities, leading strategic industry alliances, and strategic product initiatives for revenue growth.

Accountable for developing and managing long-term strategic plans for the organization based on market demand or economic trends and proactively leads, champions and drives product / business growth across the portfolio of products & services including the financial performance.

Accountable for developing new product or services to drive overall business revenue that meet marketplace needs via Innovation, market analysis, customer insight and competitor activity.

What you'll need to bring to the party

• Business and commercial experience gained in a complex, matrix environment.
• Track record of achievements with a commercial mind-set and proven track record of operational leadership, P&L management and driving business performance in a client centric environment
• Experience of business planning techniques and disciplines needed to develop and execute operational plans (i.e. annual budget plans, manpower plans).
• Proven experience in effective strategy integration to create a holistic business that brings its data, technology and service assets together to expand our reach in a competitive landscape.
• Strong awareness of the market space and current drivers in this area.
• The ability to develop strong relationships with key stakeholders, advocates and colleagues, and stakeholders manage across diverse groups e.g. from board level to call centre agent level.
• Hands-on experience of managing and optimising commercial and customer experience key performance indicators
• Understanding how to use insight and analytics across a broad spectrum of areas to understand the drivers of performance, what issues and opportunities exist to 'improve' our customer experience and our commercial results, and what needs to happen to make that improvement.

What you'll be doing

Qualifications

Additional Information

Our uniqueness is that we truly celebrate yours. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work / life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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