Responsibilities
- Have hands-on working experience in DXC / CSC platforms of applications within Life Insurance domain OR IntegralGroup domain is a must
- Ability to write programs using COBOL / COBOL, SMART400, SQL is a must
- Ability to understand user requirement and provide business solutions is a plus
- Good understanding of all life insurance module (New business / claims / Policy admin) is a must
- Liaison person with vendors to discuss business requirement and develop functional specifications
- Ability to translate functional specifications to technical specifications is a must
- Have good understanding of system integrations surrounding core applications is a must
- Ability to engage technical vendors and business users to provide good quality deliverables is expected
- Perform Level 2 troubleshooting of application issues and engage vendors for Level 3 support
- Experience in supporting night batch support is a must
- Experience in launching products is a plus
- Experience in Agile, Scrum is a plus and encouraged
Key Relationships
Reports to : Application ManagerDirect reports / team : N / AKey Stakeholders : IT teamCandidate Qualifications
Essential Business Experience and Technical Skills :Having strong troubleshooting skills / knowledge on the reported system issue
Ability to support new system support independentlyHaving good COBOL, AS400, SMART400, IBM iSeries and DB skills is a plus, SQL / MYSQLAbility to take up additional support and maneuver within enterprise application is a plusExperience in supporting core applications using DXC / CSC platformsSoft skills and leadership :Thinks Strategically – Sets direction aligned to the company’s strategy, applying external and global perspective to meet local and global needs.
Grows Talent – Inclusively and pro-actively develops talent, empowers individuals and manages diverse teams to drive engagement and performance.Focuses on Customers – Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.Drives Results – Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards.Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.
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