HUMAN RESOURCE ENGAGEMENT & RECRUITMENT MANAGER

Overview Executive recruitment company Monroe Consulting Group Malaysia's Professional & Finance / BFSI Division is recruiting on behalf of a client for a Human Resource Engagement & Recruitment Manager position with immediate hiring.

The role ensures efficient recruitment and onboarding across multiple branches while maintaining a positive work environment by addressing employee concerns and ensuring adherence to company policies. The successful candidate will travel to Klang, Penang, and Melaka (one month per branch) for recruitment drives and will be responsible for fostering a positive company culture and retaining employees.

Responsibilities

Travel to Klang, Penang, and Melaka (one month per branch) for recruitment drives.

Develop recruitment plans and strategies to attract the right talent.

Manage job postings across online platforms and social media.

Collaborate with department heads to understand manpower needs.

Conduct candidate sourcing, screening, and interviews.

Schedule interviews with hiring managers and department heads.

Organize orientation programs and initial training for new hires.

Handle employee grievances, misconduct cases, and workplace disputes.

Conduct investigations on employee issues and recommend disciplinary actions.

Ensure proper implementation of the company's Code of Conduct and disciplinary policies.

Act as a mediator between employees and management to resolve disputes.

Educate employees on workplace ethics, anti-harassment policies, and behavior expectations.

Monitor employee morale and engagement levels, providing suggestions for improvement.

Assist in developing policies for employee well-being and satisfaction.

Ensure all HR practices comply with labor laws and company regulations.

Prepare and submit HR reports on recruitment status, employee engagement, and disciplinary actions.

Assist in HR audits and documentation for compliance purposes.

Identify training needs based on performance evaluations and business requirements.

Coordinate internal and external training programs for employees.

Develop workshops and engagement sessions to enhance team collaboration.

Work with managers to develop skill-building programs for employees.

Plan and organize employee engagement activities and recognition programs.

Develop and implement retention strategies to reduce turnover.

Gather employee feedback through surveys and one-on-one discussions.

Work with management to improve employee satisfaction and career growth opportunities.

Assist in handling exit interviews and providing insights to improve retention.

Requirements

Educational Level : Minimum Diploma / Degree in Human Resources, Business Administration, or a related field.

HR Knowledge : Strong understanding of recruitment, employee engagement, and workplace policies.

Regulatory Knowledge : Familiarity with Malaysian labor laws, disciplinary procedures, and HR best practices.

Software Proficiency : Skilled in Microsoft Office (Excel, Word), HR management systems, and recruitment platforms.

Experience : At least 3-5 years of experience in recruitment, employee relations, or HR compliance.

Recruitment & Talent Acquisition : Ability to source, interview, and hire candidates across multiple locations.

Employee Engagement & Conflict Resolution : Strong interpersonal skills to handle employee disputes and grievances.

HR Administration & Compliance : Ensures accurate record-keeping, policy compliance, and smooth HR operations.

Problem-Solving & Multitasking : Ability to handle multiple HR tasks, from recruitment to disciplinary actions.

Adaptability & Travel Willingness : Must be willing to travel to Klang, Penang, and Melaka for on-site HR support.

Strong organizational and time management skills.

Proactive approach to resolving workplace issues.

Ability to build strong relationships with employees and management.

Basic proficiency in English and Malay for internal and external communications.

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