Professional, BI Analyst (TCF)

Overview

Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Professional, BI Analyst (TCF)

role at Concentrix. The Professional, BI Analyst (TCF) will lead strategic business decisions for customers and stakeholders by developing and providing data analysis and reporting of complex patterns, insights, and trends. This role will mine data from a variety of data sources to strategically support, design and predict outcomes with impactful recommendations to internal and / or external stakeholders. These insights will help solve highly complex business problems, implement best practices, and optimize business performance. The Professional, BI Analyst (TCF) will create highly complex specifications for reports and analysis based on an in-depth understanding of business needs and data available. The position will ensure processes are followed and any fallout is addressed properly using a high level of independent judgement and analytical skill. Mentorship on new business problems and highly complex projects may be provided. Location : MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language : English Time Type : Full time R Equal Opportunity

statements and other required notices remain as applicable. Responsibilities

Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions. Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects of high complexity in an advisory role, with complexity varying by client size, number of systems, and data structures. Works cross-functionally to serve as a trusted advisor and expert for internal and external relationships to ensure high quality data is available for analysis and better business understanding. Develops and delivers highly complex data-driven insights, recommendations, and predictions to internal and / or external stakeholders. Engages with strategic stakeholders for planning, forecasting, and understanding impactful business questions to document for analysis and decision making. Demonstrates highly independent and reliable work habits. Qualifications

Requires expert knowledge of analysis solutions / tools. Proficiency in Customer Relationship Management (CRM) databases and / or Business Intelligence (BI) Tools. Career details

Seniority level : Entry level Employment type : Full-time Job function : Research, Analyst, and Information Technology Industries : IT Services and IT Consulting

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