Customer Advisor (English Speaker) - Kuala Lumpur

Overview

Our client is providing multilingual and full range of professional services like Banking Service / Financial service / Food Delivery / Worldwide Social Media platform / Cosmetic / Luxury Automotive service / Shared Service and etc.

• Respond professionally to inbound calls
• To analyse, create and resolve tickets (if applicable).
• To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests.
• Identified and escalated priority issues per client specifications.
• Displayed courtesy and strong interpersonal skills with all customer interactions.
• Ensure high levels of customer satisfaction with individual call.

(Apply now at #J-18808-Ljbffr