Manager, Fraud, Claims

Overview

This role is to identify and address potential fraud within Claims. This involves developing effective identification, prevention and deterrence strategies leveraging analytics and technology solutions, as well as generating regular intelligence reports to identify trends and patterns and provide actionable insights.

Your role

• Develop a comprehensive data-led fraud detection, investigation and prevention framework
• Introduce robust data foundation and utilize data analytics and technology to enhance detection capabilities
• Evaluate, select, and implement advanced detection tools and technologies including machine learning, GenAI, NLP models to enhance detection ability
• Lead the implementation of the strategy to enable the delivery of overall business targets
• Produce high-quality written reports highlighting key issues for appropriate action
• Work closely with internal stakeholders to identify new and emerging trends, patterns, and risks and implement effective prevention and deterrence measures
• Submit Suspicious Activity Reports as necessary
• Establish clear accountabilities to ensure performance
• Assist with compliance with all relevant legislation, industry codes and company policies

Qualifications

About QBE

QBE is a global insurer with a presence in Asia for more than 130 years, with offices in Singapore, Hong Kong & Macau, Malaysia and Vietnam. We focus on digital innovation to deliver exceptional value and operational excellence for our customers, business partners, people and the community. We support ESG efforts through the QBE Foundation, which focuses investment on climate resilience and inclusion to create strong, resilient and inclusive communities.

Benefits

How to Apply

To submit your application, click \"Apply\" and follow the step-by-step process.

Equal Employment Opportunity

QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction in which it operates.

Details

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