Customer Service Executive

Job Description

• Responding to customer inquiries through email, chat, and phone, offering solutions in a friendly and helpful manner
• Provide support on product-related inquiries, order status, returns, damages, and other customer issues
• Collaborating with internal teams and authorized partners to resolve issues swiftly and ensure customer satisfaction
• Offering personalized recommendations and guidance to customers to enhance their shopping experience
• Maintain a smooth workflow and handle distribution of orders to partners
• Any other duties may be deemed appropriate to this role that is assigned by supervisor

(Apply now at #J-18808-Ljbffr