This job offer is not available in your country.

Customer Service Executive (Mandarin Speaker) | Hybrid | Rotational Day Shift

Tribe Business Services Sdn BhdPetaling Jaya, Selangor, Malaysia

20 hours ago

Job description

Join to apply for the Customer Service Executive (Mandarin Speaker) | Hybrid | Rotational Day Shift role at Tribe Business Services Sdn Bhd

Base pay range : RM4,000 – RM4,800 + KPI incentives & performance bonuses

Job Responsibilities

Handle customer inquiries via live chat, phone, and email with professionalism and efficiency
Actively listen and resolve concerns, ensuring positive experiences
Escalate complex cases when necessary
Share product and service recommendations tailored to customer needs
Collect feedback to help improve services and processes
Support with administrative tasks as assigned

What We’re Looking For

Proficiency in Mandarin, Malay, and English

1+ year experience in customer service (or related field)

Strong communication & multitasking skills

Tech-savvy with Microsoft Office and digital platforms

Willing to work rotational shifts (including weekends / public holidays)

Work Schedule & Location

Morning shift : 6am – 3pm (WFH)

Noon shift : 10am – 7pm (Office @ The Zizz, Damansara Damai, PJ)

Benefits

Medical insurance, maternity leave, paid training & professional development

Competitive salary : RM4,000 – RM4,800 + KPI incentives & performance bonuses

Career growth : 80% of leadership roles are promoted internally

Apply Now

WhatsApp us at for immediate consideration.

#J-18808-Ljbffr

Create a job alert for this search

Customer Service Mandarin Speaker • Petaling Jaya, Selangor, Malaysia

Related jobs

Customer Service Executive

PRISM+Bukit Jalil, Federal Territory of Kuala Lumpur, MY

Quick Apply

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a ca...Show moreLast updated: 8 days ago

Customer Service Executive

EPS ConsultantsKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

Respond promptly to customer inquiries made through phone.Provide accurate information regarding products, services, and company policies. Handle complaints and resolve issues efficiently, with a fo...Show moreLast updated: 30+ days ago

Promoted
New!

Senior Executive Engineer - Building Service Klia2 (Mechanical & Electrical)...

Malaysia Airports Holdings BerhadSepang, Selangor, Malaysia

Senior Executive Engineer - Building Service Klia2 (Mechanical & Electrical).Operation and maintenance works of Mechanical and Electrical (M&E) systems. Assist Manager of Building Services, klia2 on...Show moreLast updated: less than 1 hour ago

Promoted

Mandarin Speaking Sales Merchandiser (F&B Retail) in Klang [GG]

Polymorph RecruitmentKlang, Selangor, Malaysia

Strong communication, negotiation, and sales skills.Commercial awareness and ability to meet sales goals.Self-motivated, independent, and willing to travel. Proficiency in English, BM, and Mandarin ...Show moreLast updated: 30+ days ago

[MY] Customer Service Executive

Gogoprint Pte. Ltd.Kuala Lumpur, 14, MY

Gogoprint, Asia Pacific’s leading online printing company, is looking for a Customer Service Executive to support and provide quality services to customers. You are going to join the customer servic...Show moreLast updated: 12 days ago

Promoted

Senior Executive, Customer Success

NielsenPetaling Jaya, Selangor, Malaysia

At Nielsen, we are passionate about powering a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results.Our talented, global w...Show moreLast updated: 5 days ago

Business Development Executive

Upright TalentKlang, Selangor, Malaysia

Quick Apply

Build and maintain customer relationships to drive business growth.Identify new opportunities and manage RFQs with internal teams. Attend customer briefings, prepare reports and proposals.Monitor or...Show moreLast updated: 30+ days ago

Promoted

Head of Sales (Water Treatment)

PeopleSearchKlang City, Selangor, Malaysia

Each day, we work with thousands of candidates to place them in their desired job roles and help them build successful careers. Our job search platform connects you to the latest available positions...Show moreLast updated: 29 days ago

Promoted

Lead Talent Acquisition

BJAKKuala Selangor, Kuala Selangor, Malaysia

Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 2 days ago

Promoted
New!

Customer Service Executive (WFH)

Alpha Iota BPO Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

Join Our Alpha Iota Family, Where Everyone Wins!.Exciting Work-from-Home Opportunities.Learning & Development Programs to Upskill Yourself. Health and Wellness Perks & Benefits.Motivating and Suppor...Show moreLast updated: less than 1 hour ago

Promoted
New!

Sales Executive

Albatross Exim (M) Sdn BhdBeranang, Selangor, Malaysia

We are hiring a Sales Executive (Senior) based in Semenyih, Beranang (HORECA, F&B, Retail) to join the team and expand new business opportunities. Main responsibilities : Manage existing accounts pro...Show moreLast updated: less than 1 hour ago

Promoted

warehouse executive

DP SISTER LOVE SDN BHDSungai Buloh, Selangor, Malaysia

Required to assist customers with ladies' garments.Taking inventory of goods in stock.Education : STM / STPM (Preferred). Location : Sungai Buloh (Required).Experience Required : Min 0 Year / s.Show moreLast updated: 18 days ago

Promoted

Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG

Polymorph RecruitmentSetia Alam, Selangor, Malaysia

Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills. Computer literate (MS Office, Email, CRM).Independent and a...Show moreLast updated: 30+ days ago

Customer Service Executive - Mandarin Speaker - Ara Damansara

Arvion ServicesKuala Lumpur, Malaysia

Quick Apply

As a Customer Service Executive, you will serve as a liaison between our company and customers, resolving issues and providing accurate product / service information. This is an exciting opportunity f...Show moreLast updated: 5 days ago

Promoted
New!

Senior Executive / Executive, Customer Service (Careline)

Mah Sing Group BerhadKuala Lumpur, Kuala Lumpur, Malaysia

Senior Executive / Executive, Customer Service (Careline).We are seeking a passionate and customer-oriented.Customer Service Executive (Careline). The ideal candidate will serve as the first point of ...Show moreLast updated: less than 1 hour ago

Team Leader Customer Service (Cantonese Speaker)

GoGoXKuala Lumpur, Kuala Lumpur, MY

Quick Apply

Location : Megan Avenue 2, Kuala Lumpur (MRT / LRT accessible) Working Arrangement : 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day) What You Will Deliver ...Show moreLast updated: 30+ days ago

Promoted
New!

Senior Executive, Customer Success

Sprinklr Inc.Petaling Jaya, Selangor, Malaysia

Senior Executive, Customer Success.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. At Nielsen, we are passionate about our work to power a better medi...Show moreLast updated: less than 1 hour ago

Promoted
New!

Executive, Purchasing SEA

PUMA GruppeSelayang Municipal Council, Selangor, Malaysia

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spiri...Show moreLast updated: less than 1 hour ago

Customer Experience Executive

Funding Societies | Modalku GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MY

Quick Apply

SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Show moreLast updated: 30+ days ago

Promoted

RTR Analyst (Cantonese / Mandarin Speaker)

Michael PageKuala Selangor, Kuala Selangor, Malaysia

Hybrid working arrangements for better work-life balance.Collaborative and inclusive company culture.The hiring company is a well-established, large organization in the professional services indust...Show moreLast updated: 3 days ago