Head of Department (HOD) - Biochemistry

HOD - Biochemistry

Managing overall lab operations in accordance with ISO 15189 : 2012 requirement; developing procedures to ensure safety, security, quality, and accuracy of results; designing and performing test procedures; analyzing requests for tests and equipment; tending to administrative and management matters; consulting with principal clients; and assisting in budgeting.

Job Responsibilities

• Prepare roster.
• Formally review staff performance annually.
• Continuously assess training and competency of staff.
• Check compliance with Quality Documentation and assist routine functions of laboratory to ensure consistent service.
• Regularly liaise with Regional Laboratory Manager, HODs and Core Lab Manager regarding process improvement.
• Ensure all corrective actions taken with respect to testing processes are correctly documented.
• Perform and oversee complex histological techniques, including tissue embedding, sectioning, and specialized staining.
• Regularly monitor QC, calibration, instrument log book records to ensure compliance with SOPs, correct filing.
• Monitor the arrival times of couriers, completion, checking and filing of courier round sheets according to documented procedures.
• Report any deviation in writing to Head of Department Logistics.
• Review courier rounds at least every 2 months and document recommendations to the courier supervisor or Head of Department Logistics for any changes in scheduling / processes / procedures.

What we're looking for

Location

Wisma Tecna, Petaling Jaya

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Innoquest Pathology, formerly known as Gribbles Pathology, started operations in Malaysia in 1996 and is now the largest private provider of diagnostic laboratory services in the country. Headquartered in Petaling Jaya, we employ over 700 staff nationwide and have an established network of over 85 electronically-linked pathology facilities throughout Peninsular Malaysia, Sabah and Sarawak. Currently, Innoquest Pathology performs over 4 million patient episodes per year. It provides multidisciplinary diagnostic testing to over 10,000 Medical Practitioners, Hospitals and Corporate Clients. Supported by a deep bench of industry expertise and our groundbreaking technology, Innoquest is proud to serve clinicians, hospitals, medical centres and their patients through the deployment of advanced diagnostic testing methods and technology. Our extensive laboratory network offers a wide range of in‑vitro diagnostic ("IVD") tests across laboratory medicine to help detect diseases or conditions and monitor a person’s health. Innoquest Pathology is Malaysia's ONLY multidisciplinary clinical laboratory to hold both College of American Pathology (CAP) and MS ISO15189 accreditations, reinforcing its best-in-class standards, services, and laboratory practices. Moving forward, this gives the diagnostics company a greater opportunity to strengthen its global presence as a centre of excellence in testing.

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