Network Engineer

About the role

We are seeking a skilled and dedicated Network Engineer to join our team. This position is responsible for providing both remote and onsite technical support, resolving customer-raised tickets, and ensuring smooth network and security operations. The ideal candidate will have strong troubleshooting skills, effective communication abilities, and a proactive attitude in managing technical issues.

Job Responsibilities

• Understand customer network / security implementations and technical requirements.
• Analyze, troubleshoot, and consult on technical issues for customers.
• Implement changes or workarounds to address technical issues.
• Document daily tasks and compile reports for team sharing.
• Serve as the escalation point for major support and troubleshooting to resolve issues.
• Travel to customer premises to perform tasks as required.
• Undertake additional responsibilities as assigned.

Education and Skills Requirements

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Join Our Team! We offer tailored and comprehensive managed internet services, including :

Our services are supported 24 / 7, ensuring seamless data transmission and management. As a one-stop solution provider, we address all network needs efficiently.

Apply now to be part of our innovative team and help deliver exceptional network solutions!

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