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Tele Marketing Representative (Cloud - Industry)

Tele Marketing Representative (Cloud - Industry)

TDCX MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia
21 hours ago
Job description

Perks and benefits

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World‑class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

Let’s talk about what you will do as a Marketing Development Specialist :

  • Service as a specialist in B2B acquisition demand generation and sales prospecting to generate sales qualified leads from campaigns in the assigned customer segment and / or geographic territory and drive outbound demand generation through high volume cold calling and social media in support of company promotion and campaigns within SLA.
  • Implement strategies like webinars, email campaigns and social media marketing to generate RSVP & potential leads.
  • Researching and identifying prospective customers through various channels.
  • Engaging with leads to determine their interest and suitability for the client’s products and services.
  • Working closely with sales teams to ensure a steady pipeline of qualified leads that align with overall business objectives.
  • Developing targeted, value‑driven outreach to build relationships and move prospects through the sales funnel.
  • Build relationships and communicate with IT Management level within campaign leads provided.
  • Maintain awareness of market conditions and competitors’ products and promotions and keep up‑to‑date on knowledge of the company.
  • Who are we looking for?

  • Excellent verbal and written communication skills in English.
  • Minimum academic qualification : Diploma or Degree in IT or a related field.
  • 1–2 years (Junior Level) and 3–5 years (Mid to Senior Level) experience in inside sales and marketing within the technology sector.
  • Strong understanding of IT Enterprise Products & Services, sales / customer buying cycles, and the BANT framework.
  • Proven track record in telemarketing, sales, or marketing development within the B2B IT market.
  • Must have experience using CRM Sales modules (e.g. Salesforce).
  • Familiar with outbound calling and sourcing own leads to build and maintain a sales pipeline.
  • Familiar with handling the APAC region and its market dynamics.
  • Able to work independently while collaborating effectively within internal teams.
  • About TDCX

    Singapore‑based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e‑commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

    Application Questions

    Your application will include the following questions :

  • Which of the following statements best describes your right to work in Malaysia?
  • Do you have experience in a cold calls sales environment?
  • Which of the following types of qualifications do you have?
  • How many years of inside sales experience do you have?
  • #J-18808-Ljbffr

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    Marketing • Kuala Lumpur, Kuala Lumpur, Malaysia

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