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Technical Lead Consultant

Technical Lead Consultant

FairygodbossKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Position summary

complex problems?

Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as possible?

If this sounds like you, then #HelloWork! This is just the opportunity you've been waiting for.

First things first :

We believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We're changing the world of work with our payroll solutions that help companies of all s focus less on work and more on success.

Your role :

You will work as an integral part of our Global View Services team to deliver effective consulting / configuration services to ADP GlobalView clients and prospects within the parameters of the GlobalView solution and services

What you'll do :

Define business requirements for any change request or new initiative

Ensure analysis of end to end HR / payroll processes are reflected in any technical requirements

Document and complete client's functional solution specifications, according to ADP's GlobalView template guidelines

Advise on business process improvement strategies

Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project

Configure (and / or guide the delivery of) the client's solution according to ADP's GlobalView template and design documentation, ensuring that the solution is unit tested prior to release

Coordinate, support and / or deliver any required testing (unit, acceptance, parallel)

Ensure the preparation of any transition or post-live documentation; and coordinate the operational transition

Communicate effectively and positively, at each level of the client and GlobalView organizations on a regular basis throughout an engagement

Ensure that all deliverables are created on time and accurately as per agreed schedule

Maintain up to date knowledge of the ADP GlobalView service offering and relevant templates, ensuring all services delivered meet the template guidelines.

Liaise with the Product Team to provide feedback on the template and to understand future product direction / changes.

Liaise with the Product Team to design any non-standard changes to the ADP GlobalView template.

Maintain up to date knowledge of the countries that are covered by ADP Asia Pacific's solution, including any legal changes forthcoming, ensuring that these changes are investigated and qualified for client specific solution enhancement opportunities (as approved with Product Manager)

Demonstrate proactive participation in Project Management forums, contribute and participate in internal and external knowledge sharing sessions.

Seek to act as a mentor and actively support fellow associates in an effort to develop their respective skills

Liaise with internal divisions including Technical Services, Client Services, Application Support, Project Management and Product Management to ensure that client's receive the highest levels of client service.

Adherence to guidelines set up in the ISAE 3402 and internal Quality Systems.

Qualifications you'll need :

Experience :

Strong knowledge and configuration experience of SAP in HR / Payroll configuration and design including enterprise and personnel structures, wage types, work schedules etc.

Knowledge of SAP Workplace / Portal solutions

Knowledge of SAP basis and system architecture, for example, authorisations, transports, databases etc.

Strong business analysis skills

Professional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation.

Ability to understand and work with different cultures professionally.

Methodologies - demonstrate knowledge and application of key GlobalView methodologies

Excellent written and verbal communication skills

Client focused, demonstrate concern for meeting and exceeding immediate and future needs of clients

Ability to prioritise tasks and time management skills, ability to work across various projects

Teamwork, work collaboratively with others to achieve group goals, working together to accomplish business results

Knowledge of accounting standards specifically design and implementation of posting to accounting from payroll.

Analytical thinking / problem solving skills work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications

Ability to use tools such as Microsoft Excel, Word, Powerpoint, Project and Visio to effectively update and maintain documentation / training / demonstrations

Appropriate tertiary level education or equivalent industry experience

3 - 5 years experienced in IT / ERP and / or Payroll / HR Industry

Advanced configuration skills for SAP HR / Payroll

Certified SAP HR / Payroll Consultant

At least 2 full life cycle implementations

If you've made it down this far, we have to ask : What are you waiting for? Apply now!

ADP in a nutshell :

ADP partners with organizations across the Asia-Pacific region by offering highly-configurable Payroll Managed Service and Statutory Compliance solutions. ADP carries with it 70 years of expertise and 58,000 employees worldwide. We believe in Powerful Technology + Real People = Awesome Results. Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by DiversityInc as one of the "Top 50 Companies for Diversity," ADP powers the working world with hire-to-retire solutions. Whether it's a small business on Main Street or a global enterprise, our leading solutions and expert guidance help over 740,000 clients around the globe reduce costs, stay compliant, and unlock their people's potential. Less paperwork. More teamwork.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

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Technical Consultant • Kuala Lumpur, Kuala Lumpur, Malaysia

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