Job Description :
- Performing daily routine tasks such as Monitoring, Data Backup & Recovery function, and Daily Reporting
- Provide proactive Technical Support to prevent issues from re-occurring.
- Performing all IT related services within company IT policies, securities, guidelines, and standard procedure
- Assist the IT Team to define, prepare and update IT technical and process documentation.
- Manage corporate network infrastructure such as Firewall, VPN and Managed Switches
- Manage Website & Email on Hosting environment.
- Support IT software general applications such as : MS Office Suite, MS Windows, basic Network Setup, Antivirus, Remote Support, LAN, WAN, Active Directory, printers etc.
- Deployment of required software to the PC of all locations including Retail Outlets
- Provide IT Training to end users when required.
- Liaise with vendors for problem resolution or to support corporate systems including coordinating with vendors for project execution.
- Manage IT Procurement and work with vendors for quotations.
- Manage and keep track of company IT assets.
- Assist the IT Team to maintain server and IT infrastructure availability, schedule maintenance and patches as necessary.
- Assist the IT Team to build SQL report from corporate system SQL database.
Any other ad-hoc duties as assigned by the Superior.
Requirements :
At least Professional Certificate, bachelor's degree in information technology, Computer Science, or related IT field2 years of experience in related field is an advantage