Assistant E-Commerce Manager

Responsibilities

• Manage Multi-Channel Marketplace Operations : Oversee daily operations of B2C platforms. Ensure product listings, pricing, stock availability, and order fulfilment processes run smoothly. Develop and execute platform-specific strategies to maximise visibility and sales.
• Plan Promotions & Commercial Strategy : Lead campaign planning, seasonal promotions, and special sales initiatives. Set competitive pricing strategies in line with market dynamics and company profitability targets. Collaborate with the marketing and sales teams to drive traffic and sales growth.
• Cross-Functional Coordination with China Team & Partners : Act as the key communication bridge with the China-based operations team for order management, stock forecasting, and promotional activities. Build and maintain strong relationships with platform account managers, logistics partners, and external service providers. Ensure timely resolution of operational issues and alignment on market goals.
• Content Development & Brand Representation : Work with the design and content teams to create compelling product pages, banners, visuals, and marketing materials tailored to target audiences. Ensure consistent brand messaging and presentation across all platforms in line with company standards. Optimise listings and content based on platform requirements and customer preferences.
• Performance Tracking & Market Intelligence : Monitor sales performance, marketing trends, and advertising effectiveness regularly. Conduct competitor analysis, monitor market trends, and identify new growth opportunities. Prepare reports and recommendations for management to support data-driven decision-making.
• Internal Team Collaboration & Leadership : Guide and support cross-functional teams, including operations, marketing, and customer service, to ensure smooth execution of e-commerce activities. Promote a collaborative and results-oriented working environment. Participate in strategic planning sessions and provide market insights to senior management.

Requirements

Seniority level

Employment type

Job function

Industries

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