Funding & PSP Relationship Manager | CFDs Industry | Based in Malaysia

Job Overview :

The Funding and PSP Relationship Manager will oversee the day-to-day operations of the funding function (deposits, withdrawals, reconciliations, and payment flow monitoring) while also managing relationships with Payment Service Providers (PSPs). This is a senior, hands-on role responsible for ensuring smooth transaction flows, optimizing payment success rates, improving client experience, and maintaining operational compliance across all payment channels.

The ideal candidate has a strong background in payments / funding operations within a Forex or FinTech environment, excellent analytical skills, and proven experience in onboarding, managing, and maintaining strategic relationships with PSPs.

What Will You Do :

Funding Operations Leadership

• Lead and supervise the Funding Team, ensuring timely processing of deposits, withdrawals, chargebacks, and reconciliations.
• Monitor daily payment flows, identify bottlenecks, and resolve operational issues quickly.
• Ensure SLAs, accuracy targets, and compliance requirements are met.

Optimize processes across CRM, cashier, wallets, and internal operations tools.

coordination.

PSP Management & Onboarding

Data, Monitoring & Performance Optimization

Cross-Functional Collaboration

What Makes You A Good Fit :

SQL knowledge for basic data extraction (desirable).

What We Offer :