Senior Executive / Executive, Ninja Mart (Sales Operations)

Senior Executive / Executive, Ninja Mart (Sales Operations)

Apply for the Senior Executive / Executive, Ninja Mart (Sales Operations) role at Ninja Van Malaysia

Location : Subang Jaya, Selangor, Malaysia

Job Responsibilities

• Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
• Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth.
• Assist in sales planning initiatives to support the expansion of FMCG product distribution.
• Manage and optimize salesman routing to ensure effective, productivity, and cost efficiency across territories.
• Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions.
• Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends.
• Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems.
• Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
• Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
• Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact.
• Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders.

Job Requirements

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

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