Data Analyst

Location : APAC Region Philippines / Malaysia / Vietnam / Hong Kong

Overview

AVOXI is a fast-growing company that helps customers move communications services to the cloud as part of its overall application modernisation programs. Through the development of its communications platform, AVOXI is successfully serving a large and growing population of global enterprise clients, with 70% of its clients located outside the United States. To fuel additional platform growth, AVOXI took on an additional external investment in 2022. As part of this next evolution of the company, AVOXI is looking to expand the Carrier Relations team with a Pricing Analyst. We are building products that make business communications faster, simpler and smarter. We are re-imagining how teams communicate and engage with their customers. We are obsessive about customer happiness. We work together as thinkers, builders, problem-solvers and doers to build amazing products.

Who we’re looking for

We are seeking a skilled Data Analyst to join our team. The Data Analyst will be responsible for analyzing pricing strategies, monitoring pricing trends, and developing pricing models to support the company's profitability goals. The ideal candidate will have a strong analytical background and be able to work collaboratively with cross-functional teams to drive pricing decisions. The Data Analyst will report to the VP, Carrier Relations.

Responsibilities

• Conduct analysis of pricing trends, customer demand, vendor trends and competitive landscape to identify opportunities for pricing optimization
• Develop and maintain pricing models to support strategic pricing decisions across product lines
• Monitor and evaluate the effectiveness of pricing strategies, including pricing promotions and discounts
• Collaborate with finance teams to review invoices and trends and present pricing recommendations to senior management
• Provide ongoing analysis of pricing data to identify trends and opportunities for improvement
• Maintain pricing data integrity and accuracy within the company's pricing system

The ideal candidate

Perks

About AVOXI

AVOXI, leading communication as a service (CaaS) provider, offers virtual phone numbers in 150+ countries to meet the international calling needs and contact centre requirements for its clients. Integrating with contact centers to leverage cost savings and optimize functionality, AVOXI delivers international toll-free numbers, local phone numbers worldwide, and SIP trunks to global clients. AVOXI serves the travel, airline, and hospitality industries; online retail and consumer durable goods industries; the gaming industry; and more, by extending the life and enhancing the capabilities of contact center platforms. AVOXI’s virtual number management platform includes 20+ advanced features such as call forwarding, call recording, conference calling, and virtual attendant. Our commitment to exceptional customer service and superior call quality drives our ongoing expansion, development, and partnerships. Visit for more information and pricing.

NOTE : This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employment is contingent upon passing a background check.

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